YOUR BUILDING, IN GOOD HANDS
Real people answer your intercom, welcome visitors and guide deliveries through approved access.Real people welcome visitors, guide deliveries and arrange approved access.
Camera server and access control included.
One monthly fee. No upfront fees.One monthly fee. No upfront fees.
“Hi, I’m here to see Maya.”
Your virtual concierge, with a camera server, access control and TITUS software in one monthly fee.
Your proposal sets out concierge coverage, fob management, hardware and compatible integrations for your building.
The included hardware connects camera recording and controlled access at your building.
Activity, access, bookings and reports in one place for your building team and authorised remote operators.
Integrate compatible existing equipment. Your proposal confirms the connections and setup for your building.
Strata-authorized fob issue, replacement and deactivation, with current assignments.
See fob managementTHE TITUS BUILDING PLATFORM
TITUS adds a camera server and an access control system to your building, then connects compatible cameras, doors, intercoms and elevators.
The hardware, software and agreed integrations come together in your building’s monthly fee.
The included hardware connects camera recording and controlled access at your building.
Activity, access, bookings and reports in one place for your building team and authorised remote operators.
Integrate compatible existing equipment. Your proposal confirms the connections and setup for your building.
Strata-authorized fob issue, replacement and deactivation, with current assignments.
See fob managementINCLUDED TITUS HARDWARE
Video recording
& camera connection
Approved doors
& access events
FOB MANAGEMENT
Your strata authorizes the changes. We keep fob access up to date.
01 / VIRTUAL CONCIERGE SERVICES
Visitors, couriers and contractors reach a real person remotely.
We check the visit, arrange approved access and keep you informed.Guests, deliveries and approved access, handled by a real person.
FRONT ENTRANCEWe check the camera, answer the intercom and find out who’s arrived.
APPROVED ENTRANCEMaya confirms her guest. We release the approved entrance and record the visit.
PARCEL ROOMWe check the courier and guide the delivery to your approved parcel room.
After resident confirmation, we release the destination floor. The rest stay protected.
With compatible elevator integration.
09:14 / SOMEONE’S HERE
Your virtual concierge answers the intercom, checks the entrance camera and finds out who has arrived: a guest, courier or contractor.
“I’m here to see Maya.”Guest at the front entrance
09:14 / VERIFIED BEFORE ENTRY
The concierge confirms the visit with the resident, releases the approved entrance and guides the guest inside. The call and door event stay together for your building’s update.
09:14:33 · Resident confirmation received
“Maya’s expecting you. Please come through the glass entrance.”
14:06 / A PARCEL ARRIVES
The concierge checks the courier’s destination, follows your parcel instructions and releases the approved route. The delivery interaction is recorded for your building’s updates.
Courier checked · Door event linked · Delivery interaction recorded
“The parcel room is on your left. I’ll release that door for you.”
04 / ELEVATOR ACCESS
Once the resident confirms the guest, the operator releases their destination floor. The rest stay protected.
With compatible elevator integration.
Follow a contractor’s visit ↓THE CONTRACTOR’S VISIT
A booked visit, the front vestibule and the key for the job.
Connected from the first approval to the last return.
APPROVED ENTRANCEAlex Morgan’s mechanical-room visit is approved for 09:00–11:00.
CONNECTED KEY CABINET03 · Key collectedAlex collects the mechanical key from slot 03. Due back at 11:00.
CONNECTED KEY CABINET03 · Return overdueIt’s 11:05. We know which key is out, who has it and when it was due.
Return overdue: collected, but not back. Pickup missed: still secured after its collection deadline.
CONNECTED KEY CABINET03 · Key returnedMechanical room · Slot 03 · follow-up closed.
REMOTE MONITORING STATION
Alex Morgan · Harbour Mechanical · 09:00–11:00.
01 / AN APPROVED VISIT
Alex is booked for a mechanical-room visit, from 09:00 to 11:00. The remote monitoring station checks the visit and the approved entrance. The glass door on the right is the way into the front vestibule.
09:00:03 · Approved door release recorded
The right entrance, for the approved visit.
02 / THE KEY FOR THE JOB
Alex needs the mechanical room key. Slot 03 is made available for this visit. The electrical room, comm room and other keys stay secured in their own positions.
09:03 · Return due 11:00
The connected cabinet concept pairs a key position with its collection and return events. Individual key identification depends on the installed hardware.
Which key left. Who has it. When it is due.
03 / KNOW WHAT NEEDS ATTENTION
It is 11:05. Alex collected the key at 09:03, but its 11:00 return is overdue. Slot 03 turns red and the remote monitoring station gets the key, person and due time together.
Collected 09:03. Due back 11:00. Still out at 11:05.
Two different conditions. A missed pickup means the key is still secured after its collection deadline. An overdue return means it was collected and has not come back. The second example is an alternative path.
A clear follow-up for the remote station.
04 / THE KEY COMES BACK
At 11:08, the mechanical room key is returned to slot 03. The cabinet records the return against Alex’s visit, and the overdue follow-up is closed.
Key secured. Follow-up closed.
A return event you can find again.
Now try a contractor bookingA fictional contractor journey. Cabinet hardware and workflows are illustrative; permissions and deadlines depend on your building’s setup. No live doors or systems are connected.
TRY IT FOR YOURSELF
A contractor’s visit, from the first approval to the last key returned. Try the steps below and see how TITUS keeps it together.
A LITTLE PLANNING GOES A LONG WAY
Give an approved contractor the access they need for their visit.
A PASS WITH A PURPOSE
Enter the four digits on the TITUS reader, then press #.
APPROVED VISITOR
Enter code + # at the reader
The reader is simulating the booked visit window. Your demo code works for the doors you approved.
Enter the demo code, then press #.
The resident fob demonstrates entrance access. The contractor’s key follows their booking.
Choose a visitor, a time and approved doors. Then you can try their four-digit code on the reader.
THE RIGHT KEY. THE RIGHT PERSON.
Try the mechanical key, then return it. The record follows the named key and its holder.
Key cabinet locked. An approved trade code is needed.
A CLEARER PICTURE FOR MANAGEMENT
Who arrived, which access they used and whether the key came back.
SAMPLE BUILDING · BUILDING ACTIVITY
Key activity will appear here after the approved contractor collects a key.
Try a visit from booking to key return. This demonstration is separate from live systems.
Interactive demonstration. No live doors or systems are connected. The key cabinet illustrates the proposed hardware concept.
PROACTIVE CUSTOMER REPORTING
The monitoring team responds, records the outcome and sends a clear customer update. Your council or property manager gets the response and the next step together.
Camera images, monitoring actions and clear follow-up, in one customer report.
Illustrative reports. All scenes, people, credentials and events below are fictional.Fictional samples. No customer data.
Someone followed a resident through the parkade door.
The concierge requested a speaker check-in, and the resident confirmed their visitor.
CUSTOMER REPORT
A person was detected on the terrace after closing time.
The operator checked in over the terrace speaker. It was a resident heading back inside.
CUSTOMER REPORT
A courier called for access to the parcel room.
The concierge checked the destination and released the approved door.
CUSTOMER REPORT
An upholstered chair was left beside the bins.
The operator reviewed the scene and access context, then raised a removal follow-up.
CUSTOMER REPORT
THOUGHT THROUGH, FOR STRATA LIFE
Your building has its own routines.
We start by understanding them.
A virtual concierge service connected to your building, with a TITUS camera server, access control system and software included in one monthly fee. No upfront fees. Your proposal sets out the concierge coverage, hardware and compatible integrations for your property.
That is the starting point. We review your cameras, access control, intercom and other equipment, then plan the connections and additions your building needs. Compatibility is confirmed during the walkthrough.
A real concierge answers your intercom remotely, checks the camera view and follows your building’s instructions. They welcome visitors, guide deliveries, support contractor check-ins and arrange approved access. Monitoring actions and follow-up stay in the customer report, so your team can see what happened.
Your virtual concierge team answers remotely through TITUS. The service provider, coverage and escalation plan are agreed for your property. The team checks the camera view, speaks with visitors and follows your building’s access instructions.
Yes. A booking can provide a time-limited code for the approved doors. The Titus keypad also works as the building’s everyday fob reader. Visits that need an operator can use the intercom or building phone line.
The cabinet connects individually identified key positions to an approved visit. Collection and return events are associated with the named key and person, with permissions and deadlines set for your building.
A useful report connects the event, relevant imagery, timeline, operator response and any follow-up. Automated observations, operator notes and confirmed device events stay identifiable, so management can see what supports the account.
This brochure uses a fictional building and fictional sample events. A customer’s own building view can be prepared with their permission, then mapped to its confirmed doors, intercom, elevators and other connected systems.
The operator follows your building’s response plan, whether that means contacting management, a technician, a guard or the appropriate responder. The software supports the decision and keeps its context in the record.
Yes. With strata authorization, we issue and replace fobs, deactivate lost fobs, update move-out access and keep a current assignment list. A registered assignment names the holder; it does not prove who carried the fob.
START WITH THE BUILDING YOU KNOW
Your doors. Your workflows. The people who look after it.
Let’s bring the pieces together.